Director of Operations - Resale Center

The Charleston West Virginia affiliate of a highly respected non-profit organization seeks a dynamic person to oversee all operations of a large resale store. He or she must be experienced in all aspects of inventory, budgeting, sales, internal controls, cash flow, HR, strategic planning and marketing. Extensive knowledge of available technologies and store fixtures is important, as is a familiarity with merchandising theory and practice.

The Director is solely responsible for delivering budgeted sales and earnings, which will include developing new donors that can provide the necessary merchandise, as well as the customers who will buy the merchandise. Control of expenses, personnel costs and other controllable costs must be matched to revenue stream in order to meet budgeted operating results.

The Director must have excellent communication skills. Donor and customer relations demand effective people skills and the ability to relate to people from all walks of life. Employee and volunteer relations also require these skills. The Director must be comfortable with the Christian identity of the parent organization. Our organization is heavily dependent on technology and the Director must have the ability and willingness to use appropriate computer and telephony technology in the operation of the store. PowerPoint presentations to a board of directors will be required periodically to update them on business strategy and business trends.

The Director will oversee a major expansion of an existing operation. One of the key tasks that will set the stage for this expansion is a complete retooling of systems and procedures which will result in measurable growth of our operation. A detailed store operations manual must be created that will document every procedure and process that is created.

Human resource development is a key component of this position, as much of the organization is yet to be defined and will need to be staffed as it is created. Recruiting the right personnel, both paid and volunteer, and providing excellent training will be necessary to successfully build the organization.

The right person for this job will have management experience in a large retail store or distribution center setting. A college degree is preferred. Proficiency in basic business computer applications is a must. Perhaps the biggest prerequisite is an outstanding ability to motivate and inspire a diverse team of people to perform to their potentials.

Salary will be commensurate with experience for this executive level position. Benefits include medical insurance and access to a company administered retirement program. Send your resume and salary expectations as soon as possible via www.CharlestonHelpWanted.com.